Dedicated Internet Access FAQs

For many businesses, the internet is accessed through lines that are shared with other users. For the most part this isn’t a problem, however an abundance of users during peak times can cause “bottlenecks” that slow down or halt activity altogether. To avoid these situations, some businesses choose direct or dedicated internet access.

We answer some of the frequently asked questions about direct internet access here:

What is direct internet access?

Direct (or dedicated) internet access allocates a portion of bandwidth exclusively to one subscriber. This means no other users can cause or create bottlenecks by using up the subscriber’s bandwidth. Dedicated access is typically symmetrical service as well with equal upload and download speeds.

Do I Need Dedicated Business Internet?

As a general rule of thumb, businesses that need dedicated internet service are typically larger or have unique demands, such as the need to consistently upload and download large files or access applications through the cloud.

Call centers using Voice Over Internet Protocol (VOiP) or SIP trunks can also benefit from dedicated access. If your business uses a lot of bandwidth during peak times where slowdowns could interrupt internet activity, it may also benefit from a direct, dedicated connection.

One exception to the larger business rule of thumb is the unique small- or mid-sized business that absolutely cannot afford downtime. For example, a video production company that uploads time-sensitive commercial spots would be a candidate for a direct internet connection.

How much faster is direct internet access?

While carriers vary, most direct internet connections provide speeds from 10 Mbps to 10 Gbps symmetrical service, compared to up to 1 Gbps download and 50 Mbps upload for shared connections. In addition, speed isn’t compromised by other subscribers with dedicated internet, since the connection isn’t shared.

Do I need special equipment to get a dedicated internet connection?

Normally, a business does not need special equipment to have a direct internet connection. Most providers carry dedicated access along a fiber optic internet infrastructure that’s already in place and would provide the necessary hardware at the demarcation point at your place of business.

Do all providers offer direct internet?

While many providers do offer businesses dedicated broadband, not all of them do. The best way to find out is to check for dedicated internet providers in your area.

Is direct internet expensive?

While dedicated internet access prices are typically hire than a shared one, the expense can vary depending on whether it’s bundled with other services. In the long run, what it saves your business in reliability and access can offset the extra cost.

Where can I learn more about a dedicated internet connection?
Learn more about dedicated internet access by talking to a Cable ONE Business representative at 855.603.4237. Additional information can also be found on our Dedicated Internet Access page and our networking page.